Leaky abstractions with Kelsey Hightower

Show Notes

The cloud-native landscape is like an aisle for plumbers…(Kelsey Hightower)

As product designers and writers are expected to reduce their users’ cognitive load and articulate their product’s efficacy without leaking unnecessary technical details, the first question that tends to pop up is: How do we simultaneously address the needs of our technical and non-technical audience without feeling overwhelmed?

We cannot learn everything about every shiny new object in tech at such short notice. So, how do we ensure that our users get the outcomes that help them move forward at a pace that feel’s right to them?

This conversation with Kelsey Hightower is from 2020 when the cloud-native landscape and site reliability engineering (SRE) were getting too hot to handle. The tech landscape has probably gotten more befuddling, but Kelsey’s thoughts still ring true.

He suggested that we publish this conversation on YouTube, but it took me four years to actually do that. And it was a video back then, but I cannot seem to find the original recording, so here’s the audio version that I published on my podcast.

Reference

Kelsey’s book: Kubernetes the hard way

Cover Image

Taken by Letty when she was in Espoo, Finland.

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